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REGIONAL Safety Plan – May 11, 2020


REGIONAL federal credit union takes the health and safety of our team very seriously. In response to the spread of "COVID-19," a respiratory disease caused by the novel coronavirus, REGIONAL has developed this COVID-19 Safety Plan as part of our efforts to reduce the potential for exposure to and spread of the coronavirus. This Plan is based on information available from the U.S. Centers for Disease Control and Prevention ("CDC"), the Occupational Safety and Health Administration ("OSHA"), and the State of Indiana and is subject to change based on further guidance from these and other public health agencies. REGIONAL will monitor coronavirus-related guidance and will communicate any changes to this Plan.

We encourage you to familiarize yourself with this plan. We are counting on all team members to do their parts to promote a healthy, safe working environment. If you have any questions about the Plan, please contact any of the Senior Leadership Team.


I. Team Health Screening Process

REGIONAL has instituted the following health screening process for all team members reporting for work on-site at our branches:

  • Temperature Screening
    • Upon reporting for work, each team member will check his or her temperature.
    • A team member with a temperature of 100.4 degrees Fahrenheit or higher will be asked to return home and not report to work until his or her temperature stays below 100.4 degrees Fahrenheit for 24 hours without the use of fever-reducing medication.
  • Symptom Assessment Questionnaires
    • Upon reporting for work, each team member will be asked a series of questions to gauge whether they may be exhibiting symptoms consistent with COVID-19. Symptoms of COVID-19 include cough, shortness of breath, and difficulty breathing. Additionally, people may have COVID-19 if they exhibit at least two of these symptoms: fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, and new loss of taste or smell.
    • A team member exhibiting symptoms of COVID-19 will be asked to return home and not report to work until at least 72 hours after recovery from all symptoms and they have been cleared to return to work by a physician.
  • COVID-19 Testing and Diagnosis
    • Any team member who tests positive for COVID-19 or is diagnosed by a healthcare provider with COVID-19 should not report to work but should immediately notify Human Resources.
    • Any team member who tests positive for or is diagnosed by a healthcare provider with COVID-19 must stay out of the workplace for at least 10 days after illness onset (the date symptoms begin) and at least 3 days after recovery (the day symptoms are resolved, including the resolution of fever without fever-reducing medications).
    • We remind our team they should stay home when they are sick. Additionally, when coughing or sneezing, team members should use proper etiquette, including turning away from other individuals and coughing/sneezing into their elbow.
    • We also remind or members and visitors they should stay home when sick. Additionally, when coughing or sneezing, team should use proper etiquette, including turning away from other individuals and coughing/sneezing into their elbow.
    • Members are encouraged to use drive-through services ONLY when experiencing any cold, flu or COVID symptoms.

II. Enhanced Cleaning and Disinfecting Protocols for the Workplace

The following enhanced cleaning and disinfection protocols will be in place until further notice:

  • We are providing disinfectant wipes throughout our facility and to team.
  • We ask each team member to regularly to wipe down any area in the team’s personal workspace where the team has been in contact with high-touch surfaces, including keyboards, telephones, light switches, sinks, tables, banking equipment and handles.
  • We have engaged our cleaning service to increase the frequency and depth of cleanings to ensure all areas of the workplace are thoroughly cleaned with additional regularity.

III. Enhanced Personal Hygiene Measures

REGIONAL requires all team members to wash their hands with soap and water regularly and thoroughly, including at the beginning of each shift and upon returning from any break. In addition:

  • REGIONAL is providing hand sanitizer available throughout the workplace for team, members, and guests to use.
  • We are providing tissues and no-touch disposal receptacles throughout the workplace for team use.

IV. Social Distancing

REGIONAL requires all team members, members, and visitors to follow the social distancing requirements established by the CDC, including maintaining six-foot social distancing for both team and members when possible. In addition:

  • Team members are always encouraged to wear masks while on REGIONAL premises.
  • Members and visitors are always encouraged to wear masks while on REGIONAL premises.
  • Members and visitors will be asked to temporarily lift masks when entering the REGIONAL branches for identification purposes. Members may be asked to temporarily lift the masks again or provide valid identification when preforming transactions on accounts.
  • To facilitate social distancing, we have indicated six-foot distances throughout the workplace.
  • We will be staggering lunches and breaks to limit the occupancy of lunch and break rooms to two individuals at a time.
  • Supervisors have contacted team members who are able to work from home effectively regarding plans for ongoing telework.
  • To accommodate our vulnerable members, we have limited access to our facilities to the elderly and the at-risk population for the following times: By appointment only: 9 a.m. to 10 a.m. Monday – Friday when our lobbies are open. Additionally, we have posted on our website our current hours of operation and the best manner with which to reach our representatives.