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REGIONAL is committed to providing competitive products and services to
meet your financial needs and help you reach your financial goals. You can be confident that
your financial privacy is a top priority of this credit union. We are required by law to give
you this privacy notice to explain how we collect, use and safeguard your personal financial
information. If you have any questions, please contact a service representative at
219-845-5654 or 219-762-2930.
Our commitment to providing competitive products and services makes it necessary that we share
information about you in order to complete your transactions and to provide you with certain
financial opportunities. To do so, we have entered into agreements with other companies who
provide either services to us or additional financial products for you to consider.
Under these arrangements, we may disclose any or all of the information we collect, as described
below, to companies that perform marketing or other services on our behalf or to other financial
institutions with whom we have ajoint marketing agreement. To protect our members' privacy, we
work only with companies that agree to maintain strong confidentiality protections and to limit
the use of information we provide. We do not permit these companies to sell the information we
provide.
Information We Collect And Disclose About You
We collect the following nonpublic personal information about you from a variety of sources:
- From membership and loan applications and other forms, we obtain information such as name,
address, social security numbers and income.
- From your transactions with us or other companies that work closely with us, we obtain
information such as your account balances, payment history, joint owners and credit card
usage.
- From consumer reporting agencies, we obtain
information such as your credit history.
- From verifications on your completed forms, we
obtain information from current or past employers,
other financial institutions and other sources
listed.
How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who have a
specific business purpose for your data. Our employees are trained in the importance of maintaining
confidentiality and member privacy. We maintain physical, electronic and procedural safeguards that
comply with federal regulations and leading industry practices to safeguard personal information.
What Members Can Do To Help
REGIONAL is committed to
protecting the privacy of its members. You can help
by following these simple guidelines:
- Protect your account numbers, card numbers, personal identification numbers and passwords.
Never keep your PIN with your debit or credit card, which can provide access to your accounts
if your card is lost or stolen.
- Use caution when disclosing your account numbers, social security numbers, etc. to other
persons. Official credit union staff will have access to your information and will not be
calling your home requesting this information.
- Keep your information current. It is important that we know how to reach you. If we detect
potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact
you immediately. If your address changes, please let us know.
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